Privacy policy

Privacy Policy

This Privacy Policy outlines how The Auburn collects, uses, and protects any information you provide while using this website. We are committed to protecting your privacy and ensuring that your information is secure.

Information Collection

We may collect:

• Name
• Contact information, including email address
• Demographic details such as postcode, preferences, and interests
• Additional information relevant to customer surveys and offers

Usage of Information

We collect information to understand your needs and improve our service:

• For internal record keeping, including accounting
• To enhance our products and services
• To send occasional promotional emails on new products, special offers, or relevant information

Security

We are committed to safeguarding your data and have implemented suitable physical, electronic, and managerial procedures, including firewalls, SSL encryption, passwords, anti-virus software, and email filters, to protect against unauthorized access.

• Personal Information Storage
  Personal information may be stored electronically and in hard copy, with robust security measures to protect it.

Payment Processing

The Auburn does not collect or store credit card information. Secure payment processing is managed through PayPal, which may use your details to verify order legitimacy in the case of fraud concerns.

Cookies Policy

Cookies allow us to monitor website traffic and tailor our site to your needs.

• Use of Cookies
  We use cookies to identify which pages are most frequently accessed. This helps us analyze data about webpage traffic to improve our website.
• Cookie Management
  You can accept or decline cookies by adjusting your browser settings. Declining cookies may limit your use of some site features.

External Links

Our website may include links to third-party sites. Once you leave our site via these links, we cannot control the content or privacy practices of external sites and recommend reviewing their privacy policies.

Controlling Your Personal Information

You may restrict our collection or use of your personal information in the following ways:

• Opt out of direct marketing at the point of data collection.
• If you previously consented to direct marketing, you can change your preferences by emailing us at admin@theauburn.au.

We will not sell, distribute, or lease your personal information to third parties without your consent, except as required by law.

If you believe any information we hold is inaccurate or incomplete, please contact us, and we will promptly correct any discrepancies.